Ecommerce Product Support Services
StaffCloud offers a comprehensive range of services to ecommerce companies for complete web-store management like Product Listing, Dynamic Price updation, order processing, vendor coordination, inventory maintenance, etc.
Our experience spans across all major e-commerce platforms like Magento, Shopify, eBay, Etsy, etc. Our services include:
Product Listing:
- We will add new products and update existing products information without errors. Our adept professionals of e-commerce store maintenance team will ensure that the product name, product price, SKUs, brand name and other relevant information to a product are added accurately.
Price Updates:
- We can update product prices, implement special sale and offers, and combo prices.
Inventory Management:
- We accurately update inventory and re-order levels. Setup channels with suppliers and drop-shippers to receive inventory information on a predecided frequency.
Pricing Management:
- Pricing strategy and management including promotional pricing and evaluating competitors’ prices. Contract management.
Categorization:
- We will make or refine your product taxonomy with a proper analysis of the current trend. Our team of professionals will make sure that your products are categorized in correct Categories and Sub-categories that help customers to trace your products with ease.
Proactive Approach:
- Our professional team will keep you posted on what important additional information is missing and should be added to products like weight, color, size, etc.
Image Editing:
- Good product images directly increase sales. Our skilled photoshop professionals will make sure your product images are free from spots and blemishes and enhance them by adjusting contrast, light, and brightness. We will also remove unattractive backgrounds from them, regardless of how complex or simple they are so as to make them appealing on the web pages. We can make all kinds of sizes like thumbnail, zoom or custom defined.
Order Processing:
- Coordinate with supplier or manufacturer, place orders, details including bulk order processing. Process payments and update order status, update shipment status and tracking, process returns. Customer communications related to orders.
Adaptability:
- Our years of experience make us easily adaptable to any e-commerce platform. We can also quickly adapt your services to suit any unique needs you might have. We work with custom e-commerce environments and especially in popular platforms and marketplaces like Amazon, Magento, Shopify, OSCommerce, 3DCart, BigCommerce, X-cart, NetSuite, Volusion, Yahoo Store, Buy.com, eBay, Wayfair, and Sears.